Responses to Hosting Fundamentals Course

Here’s what graduates are saying about the World Cafe Hosting Fundamentals course at Fielding:

Accolades

I am a French facilitator based in Paris.  As I was about to start my own little company, I took Amy and Bo’s class between February and April of 2013.  At the end of April, a facilitator that had trained me before called me up and asked “Is your World Café training over yet?”  She had a major client who was ready for a series of World Cafés with 100+ people each, the dates were changed and it turned out that she wouldn’t be available.  Because I had been trained by Amy and Bo, I was the person my trainer chose to call, which provided me with my very first paid assignment as a freelance facilitator!  I teamed up with a consultant and with a fantastic graphic facilitator and I hosted several sessions for that client.  Our sponsor couldn’t believe the level of energy that was in the room!  At the end of the first World Café, a participant came to me and said “I can see it now: I’m not alone”!

* * *

“I’m loving this programme, and find it really helpful in getting me to think more about what I’m doing. I can’t remember anything I’ve done in years that has been so practical and ‘right on’. Thank you!”

* * *

It was such a powerful session, just like the whole course. I feel very fortunate to have had the opportunity to be part of this class and I think it helped me keep centered and positive in a very challenging time in my work life.

* * *

Thank you for all that you have done to make this experience one that will continue to affect me into the future.

* * *

(about the World Cafe with Juanita Brown) “It was such a powerful session, just like the whole course. I feel very fortunate to have had the opportunity to be part of this class and I think it helped me keep centered and positive in a very challenging time in my work life.”

* * *

Testimonial

 

More:

Amy & Bo were extremely knowledgeable and facile with the material. They were excellent resources and always accessible. 

* * *

World Cafe connected the dots, bringing previous learning together in new ways.

* * *

There is a reassurance for me in being able to clearly articulate the process and, therefore, being able to trust that it will deliver the results. Taking time to create, review and refine a question so that it has the required impact is a key learning from the programme.

* * *

Thanks to this course, I know how to successfully facilitate a world café and use it as an invaluable tool with my nonprofit clients.

* * *

This course helped me regain that wonder and appreciation of the differences and connections that we all have and the responsibility and opportunity we have to make things better together.

* * *

To be honest, I loved the whole experience. The learning, the thinking, the questions, the people, the conversations. Loved it. It’s left me with thoughts about creating a learning community in my new organisation, and about what I can do with some of my bigger clients.

* * *

Amy, Bo, thank you so much for a wonderful learning experience. We all benefited from your expertise at every level on the course.

 

Here are more comments from earlier sessions of this course…

Conversational-Centered Leadership

This from our good friends at the Daily Good, a wonderful daily pep-talk post sent out by what was Charity Focus, and is now ServiceSpace:

Conversation
Talking It Out: The New Conversation-centered Leadership
by Alan S. Berson and Richard G. Stieglitz

Every year, hundreds of thousands of new graduates enter the business world, eager to climb the corporate ladder. Their progress on the early rungs of that journey will often be determined by qualities like hard work, determination, knowledge and technical proficiency. But business consultants Alan S. Berson and Richard G. Stieglitz argue that those same qualities prove less helpful at higher rungs on the ladder, and may even be one's downfall if they are not balanced by a very different set of leadership qualities. They sum up the thesis of their new book, Leadership Conversations: Challenging High-Potential Managers to Become Great Leaders, like this: "As you move into upper leadership levels, your technical skills — what you know — become less important. What counts is whom you know and, perhaps more important, who knows and trusts you."

The importance of building strong working relationships within an
organization may seem self-evident. But Berson and Stieglitz go well
beyond a call to establish and maintain open lines of communication. The
kind of conversations they are advocating for are not simply talk for
talk's sake. Rather, they are the heart and soul of any thriving
organization's culture: a strategic tool incorporating very specific
techniques toward very specific ends.

Read more!

Learning From Each Other: 10 Tips for Maximizing Hosting World Café: The Fundamentals

10 Key Tips, gleaned from wisdom generated during the Hosting World Café: The Fundamentals courses at Fielding:

1) Complete the Reading Before the Course Starts
This is probably the most valuable advice we heard, and the one most often repeated. The course is fast-paced and once it starts you’ll want to immerse yourself fully in the assignments and peer conversation. Having done the required pre-reading will give you confidence, valuable knowledge, & a solid basis for fruitful participation.

2) Post Your Weekly Assignments Early in the Week
You’ll be doing the bulk of your coursework in rotating World Cafe “tables”; each week you’ll join a new table and get a new assignment. Each assignment has two parts: 1) responding to a question, and 2) building on each other’s responses.

This is a team process, so by posting your response right away you give yourself and your whole table the best chance of receiving maximum benefit from the week’s knowledge-building process.

3) Devote Regular Times to Your Coursework
This course has a regular rhythm and finding your own heart-beat within it will help you keep up and get the most from the assignments and your World Cafe conversations. You’ll find your own pace, but most participants find that devoting roughly an hour two or three times a week is a good rhythm.

4) Fill in Your Profile & Read Each Other’s
One of the challenges of working online is getting to know your fellow participants without being able to see each other or get visual cues. One of the simplest and most useful ways to learn about each other is by utilizing participant profiles.

Upload a photo of yourself and share personal details in your profile that will give others an idea of who you are beyond your role or position. Give links to websites that will reveal more about you if you have them. When you join a new table, start out by reading the profiles of the people you are with. Refer back to people’s profile often to get perspective on who you are working with and gain insight into their thinking.

5) Participate, Participate, Participate
Given the largely peer-learning format of this course, the key to receiving the most value and best quality of learning from it is, quite simply, participation. If ever there was a case to prove the old maxim “you get out what you put in”, this is it. What’s most interesting here is that in this course, as in life, you’re not in it alone. The quality of your participation automatically raises the bar for everyone else, as theirs does for you. Your active contribution can help stimulate a culture of learning and collaboration that yields exceptional results for everyone, not only during the course but also extending far beyond it.

6) Take full advantage of the weekly Study Groups
One of the most popular improvements we’ve made to this course over the years has been to extend opportunities for personal engagement through weekly “real time” sessions. These online study groups sessions are the highlight of the course for many participants, and they offer exceptional opportunities to engage each other and utilize “real time” conversation to understand your weekly assignments and get support for anything you need help with.

7) Frequent the Watercooler
While the ongoing discourse of the curriculum will be happening at the Café tables, we also have a “watercolor” or forum where informal or over-arching conversation can take place. Many participants in the course have said they wished they would have made more use of it, and asked that we put more focus on it when offering new courses. This is also the place where you can ask general questions of the group or request help from the presenters, as well as explore other topics you find valuable.

8) Take Advantage of the Senior World Cafe Hosts Presenting & Contributing to Your Course
This is a rare opportunity to be mentored and companioned in your journey by those who have been on the path a while.

Course presenter Amy Lenzo pioneered the World Café process in a synchronous online environment, and has been a key member of the World Cafe Community Foundation since 2005, guiding the development of the World Café Signature Learning Programs since its launch, and working with Fielding Graduate University closely since we started offering the program in 2010. Working with her offers excellent opportunities for deepening your grasp of this work, understanding the new modalities for presenting it, and engaging the larger world of World Cafe practitioners.

9) Come Prepared for an Adventure
Although it is offered through an accredited graduate university and can be quite academically rigorous, this course is perhaps a little different than classes you may have encountered in the past. It calls for opening your mind to new possibilities and suspending reliance on old beliefs and assumptions that may be limiting you. It asks you to embrace the idea that the wisdom you seek may be standing right before you in the hearts & minds of people who were strangers before the course started. Embrace this spirit of adventure to really receive the treasure waiting for you on the journey.

10)  Claim your Credits
The course offers 6 CEUs (continuing education units) and 19 CCEUs (coaching continuing education units), which you can claim with Fielding’s help to support your ongoing professional requirements and/or extend your academic or professional credentials.

Gems from the last Fielding World Café Learning Program

Here are some comments excerpted (without attribution) from Capstone Papers written by participants in the Hosting World Café: The Fundamentals course with Fielding Graduate University last Spring. They are answering the question “Describe what you have learned in this course”:

This course has taught me many nuances of working with diverse perspectives and combining many styles of communication. It has deepened my appreciation of the art of finding the best question for the issue. To test the questions for latent assumptions. To make sure the question will reach for the sharing of people’s stories and experience rather than ask for a binary answer or statement of dogma.

accent1

“A deeper level of responsibility showed up in relation to my role as a table member. To be active and to be present matters to the quality of the conversation and to the overall well-being of the group.  And deeper still is the responsibility that I am carrying away- to invite and engage dialogue around conversations that matter..to do with what I’ve learned something productive and positive and powerful enough that spirits are called together.”

accent1“What’s fascinating is that a simple process based on principles can generate such deep connections. And of course the fact that while the actual experience for the participants could last only for a few hours, the rigor that is required in setting the context, diversity of the group to ensure inclusiveness and the laser sharp questions that get people to pause and share from deep within. What I absolutely love about the process is how quickly it helps people drop closely guarded ‘positions’ to genuinely connect and evolve something that’s larger than the sum of the parts.”

accent1

“The graphic recorder being a keystone in the entire process also got me. Instead of merely capturing contributions for posterity, what’s now emerging is using this as a platform for helping participants make connections in the present.”

accent1

“What most impresses me about the Café work is the extraordinary attention given to setting the context, the space, the questions, the contributions, listening, harvesting and the dialogue. Each one is equally valued, wonderfully described and indispensable. Rarely do we have such a perfectly thought out, researched, well developed organizational way of coming together.”

“Last year I participated in a World Café at ___ . I was very impressed by what I experienced and I am so pleased to have participated in this course where I now have the tools at hand to engage in this work myself.”

accent1
“When I started out this course, I thought that the World Café was an interesting methodology for large groups interventions but I could not begin to imagine the understanding and depth that was behind it.

Working my way through the obligatory literature, I found that the World Café is actually a very researched and studied intervention methodology that goes far beyond what meets the eye”

accent1“I have learned how consciously and consistently the Seven Principles should be applied and how these interweave with each other in design, development, hosting and harvesting stages. I have also learned much more about harvesting – this was something about which I was concerned as I was unsure about my graphic skills. The different ways harvesting presented in the literature widens the choices available and I now feel I have a much better grasp on how this could work with my participant groups. This feels quite liberating”

accent1“I have appreciated the guided way in which we have been invited into the theoretical depths and nuances that the Café represents. The dissertation takes us through the processes of narrative inquiry, cycling in and around philosophical, ideological and sociological theories but also challenging us to consciously consider what this means in practice.”

accent1“I would say I have a much fuller understanding of how all of the principles work independently and together, a deeper understanding of the whole, but also of how the individual elements interact. Armed with that understanding, I take more confidence and trust into the process of hosting and interacting in conversations that matter”

accent1“I would never have had the opportunity to learn from and contribute to such wonderful conversations with people from around the globe had it not been for this online platform and for that I am very grateful. Online interaction can be a lesser substitute for face-to–face conversation, but in this case, I actually think I learnt more from having the time to reflect on questions and read others’ responses, asynchronously.”

accent1“I felt that as humans, we long to connect to each others. But in the western world, we are used to listen to the differences and to speak for ourselves, to demonstrate our leadership, our strengths, our efficiency and the value of our own ideas, in order to feel recognized and to find a place. At the opposite, in this World Cafe, I felt a deeper call from the heart, the brain and the spirit to connect with people. I have found “in the middle” a great sense of connectiveness, even at distance; individual characteristics didn’t matter anymore. That was my “mad magic in the middle”! I found that trust in each other is the key element for a meaningful conversation. That’s is also the moment we really start to learn from one another, by building on each others’ knowledge.”

accent1“The most interesting part to me was the diversity of people who had come together. I appreciated the diversity of thinking, the diversity of communication styles and the diversity of ways to approach the World Café process.”

accent1“What have I learned? So many things. I have to say that this course transformed me.”

accent1“What’s interesting for me to consider is that I’ve generally been a good listener, but that doesn’t mean I’ve always been the best conversation partner because my questions, were just, well, regular questions. Now I have some practical tools for asking better, deeper, more thought-provoking questions of individuals and groups I am working with. Questions that don’t lead in a particular direction, don’t assume too much or too little, that do keep ideas flowing, that do raise other even more interesting questions—these are my best learnings.”

accent1“This course was very helpful to my reigniting my passion to learn and try new projects and methods overall. Often as a solo practitioner I can tend to be insular in my thinking. I tend to stick to my knitting. Being engaged with such a diverse group of professionals was very enlightening.”

accent1“I was reminded of the reasons why I love the World Café process. It works the way I want the world to work.”

accent1“I like “being around” people who think like the people who took this course. I found them warm and generous … working at jobs that contribute to the world in a very positive way. These people make the world a better place.”

 

New Features for the World Cafe Online Community

Hi there,

I’d like to introduce a new tab to you on our Online Community, it’s called FeaturesUnder it you’ll find four tools that were already there but at different places (and i updated the Tag Clouds!) and you’ll see two new tools that I just finished programming! As some of you know I am keen on experimenting with ways to access, navigate and comprehend “virtual/face2face-hybrid-organisms/entities” like the World Café Online Community. These two represent my latest manifestions in that inquiry:

1) The Sitemap Graph is my best current attempt on visualizing the Online Community as a whole; still not the content, but at least the complete content-structure in the form of a graph! Once i was into graphs i also made a membergraph and an animation of the sitemap-development since 2009. Let me know what you think of it.

2) The Nearness Radar allows you to filter out those members, amongst all 4000 (almost), that are within a certain radius of your location. That is finally air-distance based, yes > transcending national borders for search.

Please be assured that these two tools only use the information that is publicly accessible (without login) on the Online Community anyway.

… And let me use this opportunity to share another tool-idea with you. It would also only use publicly accessible data, but work with it in a way that causes issues for some people and I want to be sensitive to that.

My thinking is the following; 4000 members… that gives almost 8million different possible groups of 2! And seriously, not the best host in the world could not make sure that all of those 8million, who could benefit from being connected, are actually getting a chance to connect to each other. In my opinion, that’s where the power of computation comes in.

So, concretely I am thinking about an algorithm that suggests you to visit other profiles based on the use of words you both share in your profile/posts/comments, based on the membership in groups you share, based on your physical location or even based on your resonant (or particulary dissonant?) star-signs. Basically a match-making tool. The same concept that dating-sites are using and the same concept that Facebook uses massively (but secretly). How about having that same here; but out in the open, transparently, honest and with professional intentions? Everyone of course would have to be able to choose not to be displayed in any matching-results.

And here’s where I am keen on hearing your thoughts; how would you feel about such a tool? Under which circumstances would you find it useful? Should people be given an opt-in chance or an opt-out chance upfront? My ideal image of how this would play out, is that people will polish their own profile-information in order to appear in more meaningful search-queries and a few hundred new meaningful connections will be made every year. My worst-case scenario would be that people will find it intruding and actually reduce their profile-information or leave the Community altogether. What do you think?

Warmly,

Benjamin Aaron Degenhart
Global Communications Team of the World Café Foundation

Contribution/s from Japan

Japan-stampsWe recently received a most welcome and moving letter from Mr Tomoyuki Tsunoda and the Art of Hosting/World Café community in Japan. It contained a check, and this note:

"Art of Hosting in Japan held a Charity Dialogue event on January 18th, 2012, in Tokyo. We called for donations to the World Café Community Foundation to say "thanks" because the World Café process is easy to use and provides a lot of fun that is needed now to recover our communities against the damage that has been done by the Tsunamis.

We Japanese need a lot of conversation, a lot of dialogue, to rebuild our communities and everyday life. The World Café process helps us hold such conversations.

So we say, Thank you World Café!"

To know that our friends in Japan are thinking of us and wanting to support and acknowledge the Foundation even with all they have to deal with there at home, means everything to us. These are true friends, and we are so grateful for their many contributions to the World Café, financial and otherwise. Our hearts remain with them as they go through the joyful and painful work of rebuilding their homes, communities, lives, and country after the multiple disasters of last year.

The letter was signed by:

Kazuaki Katori
Tamio Nakono
Hidetake Enomoto
Chizue Takeuchi
Rie Kuroi
Syuu Uraya
Tomoyuki Tsunoda
Mami Yoda
Nao Ashida
Misuzu Ninomiya
Yoshihiko Suko
Emiko Taguchi
Kaku Suzuki
Izumi Takii
Kazumi Yagi
Emi Owada
Yoko Itagaki
Kazue Takashige
Naoki Ishidoya
Ryota Yamauchi
Mamoru Oosone
Masaru Kojima
Kouya Nakaoka
Kouhei Noda
Tsuyoshi Kurosawa
Hiroyuki Matsumoto
Takashi Nisio
Toshiko Iwashima
Ayako Satou
Daiki Hayashi
Akikazu Hayashi
Hiroshi Okuyama
Kentarou Fukui
Syouko Matsumoto
Yuka Kamoshida
Yuuko Takahashi
Yoshiko Fukase
Kayo Fujiwara
Misato Matsubara
Takuya Murakami
Masaaki Mezaki
Hiroshi Ooki
Hiroko Nakajima
Miyako Sakatsume
Masaya Furuse
Ryoutarou Hayashi
Bob Stilger

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